Lukas Mathis, on iTunes 11

On Ignore the Code:

You can’t make a complex application simple by adding a veneer of simplicity on top of it. in fact, that will just add to the confusion, because now you’re sending the user misleading signals about what’s really going on. Apple promised a «dramatically simplified new interface». They were right; the interface does look more simple. Unfortunately, this just makes the rest of iTunes all the much worse.

Even after a couple of weeks of daily use, I’m still uncomfortable in the new iTunes.